Privacy policy

The protection of your personal data is a true priority for us and we respect your privacy. As part of operating the website https://lescompagnonsdumiel.fr, Naturalim France Miel – Les compagnons du miel may collect personal data. This data will be processed in accordance with the purposes specified upon collection. Any processing of your personal data is carried out in compliance with applicable legal provisions. The collection, automated processing of personal and identifiable information, and the recipients of this information have been defined by the CNIL in accordance with current legislation. For any information or complaint regarding this site or its content, you can contact us at the following address: Naturalim France Miel – Les compagnons du miel

1 Quartier Bel-air, 39330 Port-Lesney (FRANCE)

By phone at +33 (0)3 84 37 80 20.

Via our contact form.

The purpose of this document is to inform you of our procedures for collecting and using the personal data you provide, as well as your rights regarding this data.

1.1. Visiting our website

Visiting our commercial website is free, and we do not impose any obligation to share personal data. Unless you log in through your user account, your visit remains anonymous.

1.2. Your user account

• To make purchases on our website, we ask you to create a My account user profile.
• To create your customer account, you must register certain personal contact information. Only fields marked with an asterisk (*) are mandatory. Other information is optional and does not prevent the proper processing of your orders.
• Providing your email address is mandatory as it allows us to send you order confirmations and serves as a communication channel between you and us.
• We also collect personal details such as gender and date of birth to improve our services and adapt our offering to customer needs.
• You may also choose to subscribe to our newsletter if you wish.
• All information must be accurate when placing orders or requesting our services.
• For security reasons, you commit to keeping your account login details confidential and not disclosing them to third parties.
• Account access is protected by a password, and you can update your information at any time.
• This information is also stored for security purposes to comply with legal and regulatory obligations. You can modify or delete this data at any time from your personal space.
• Personal data collected on lescompagnonsdumiel.fr is strictly reserved for internal use. Naturalim France Miel – Les compagnons du miel will only share it with specific service providers to ensure successful order delivery.
• Your banking data is encrypted during order placement and login using an SSL certificate (HTTPS). While absolute protection cannot be guaranteed, we make every effort to protect your data against loss, destruction, unauthorized access, modification, or disclosure by third parties.
• We record the contents of your orders. Details of your recent orders can be found in your customer area.
• You have the right to retrieve the data provided on our site at any time. To do so, visit your customer account under the GDPR tab to export all your personal data in PDF or CSV format.
• In accordance with data protection regulations, you have the following rights:
• Right of access, rectification, and erasure of your data.
• Right to restriction of processing.
• Right to data portability.
• Right to object to processing for legitimate reasons. To exercise these rights or obtain further information, you can contact us at: [email protected]

1.3. Contact form

By using our contact form, you agree to receive a response by email and consent to the archiving of the information contained in your message within our database.

By subscribing to our newsletter, you agree to receive our information emails.

We do not share your email address with other merchants or advertising platforms. It will solely be used by Naturalim France Miel – Les compagnons du miel to share news and promotional offers.

You can unsubscribe at any time via the unsubscribe link included in our newsletters, through the subscription/unsubscription form on our site, or via our contact form.

In accordance with French Data Protection Legislation (Loi Informatique et Libertés), you have the right to access your personal data free of charge, as well as the right to rectify, block, or delete it.
For any request concerning the processing of your personal data or to exercise your rights, please write to us with your contact details at Naturalim France Miel – Les compagnons du miel – 1 Quartier Bel-air, 39330 Port-Lesney (FRANCE), phone: +33 (0)3 84 37 80 20, or via our contact form.

You may object at any time, selectively or globally, to the use of your personal data.

You can specifically object to future sendings of newsletters or other communications.

An unsubscribe link is provided in all newsletters sent to you. A written notification via our contact form or postal mail is also sufficient.